What is your cancellation policy?
Life happens, we understand. Should you need to cancel your appointment, we require notification 12 hours in advance.


This is my first massage, facial, body treatment. What should I expect?

Please  arrive 15 minutes before your scheduled service, this will give you enough time to change, fill out paper work and relax.


Can I return grooming products purchased in the Spa Boutique?
In the event you are not satisfied with your purchase, Salon 117 will be happy to accept returns within 30 days of purchase with a valid receipt. When items are purchased as a set, we can only accept returns on the complete set (no individual items). All refunds will be issued as a spa credit for future purchase.


Is parking available?
Salon 117 does not have a designated parking lot for guests. Street parking is available for 2 hours and garage parking is available for 4 hours.


Do I tip? How much should I tip?
Tipping is optional, but it is customary to reward good service from therapists and technicians with a gratuity. Gratuities typically range from 15% to 20% of the service price, cash only.


Can I host a party at Salon 117?
A birthday bash, a company party, bridal party, bachelorette party. You can celebrate and enjoy your special event with full spa services and amenities. Group packages are available for groups of 4 or more. Contact Salon 117 with your event date and number of guests, and the Salon 117 Guest Services team will work with you to provide several options.


What do I wear?
If you are receiving massage or a body treatment like a scrub or wrap, Salon 117 provides full spa gear including robes and sandals. Beneath your robe, it’s your choice. Some guests prefer to keep boxers on, while others prefer off. Throughout your treatment, your therapists will ensure you are properly covered and draped with sheets or towels at all times.

If you’d prefer to undress in your treatment room and not in locker room, simply inform Guest Services at check-in and they will guide you directly to your treatment room.


What do you take for payment?
Salon 117 accepts Visa, MasterCard, American Express, Discover, Salon 117 Spa gift certificates, Check,  Spa Finder gift certificates, and of course, cash.